I recently had the opportunity to work with eCampusOntario to explore factors affecting digital transformation in the post-secondary sector. I worked to design and facilitate a series of foresight workshops with post-secondary educators, helping to uncover their thoughts and feelings about flexibility in the sector and support future-ready strategies.
The retail sector has seen huge changes in the last several years. With automation and AI the latest threat to the livelihood of those on the front line, we talked to employees and unpack the impact of possible futures.
Could thrifting be sexy? This question is explored and an innovation strategy is presented in a case study of Poshmark.
To me, design strategy is about meticulously considering every detail and interaction, while keeping an eye on the horizon. It goes beyond merely crafting a plan; it involves a deep dive into the 'Why', 'How', and 'Who' of both the process and its outcomes. Why are we pursuing this objective, and how does it align with our overarching mission? How does this strategy serve our purpose, and does it forge meaningful connections? Who is included in crafting this solution, and importantly, who might we be overlooking? By employing a systems-thinking approach—grounded in robust research, design thinking principles, and viable implementation tactics—I aim to develop solutions that are not only comprehensive but also sustainable and adaptable to future challenges.